1. Upload a picture that you would like us to print out and display in the video.
2. Write a personal message of 2-4 sentences that the team will read out loud in the video. The message will also be written on a chalkboard that will be held by the team.
3. Choose the background music that will be played in the video or let us choose music fitting the video. The team will be dancing to the chosen music throughout the video!

We record and edit videos for the orders on a daily basis, our aim is to deliver all the normal orders within 48 hours and all the prio orders within 24 hours.

Normal Order: 1-3  days (Usually 2 days)

Priority Order: 1-2  days (Usually 1 day)

We will send the video directly to your email address.

It might happen that the email we send you ends up in your spam folder, please make sure to check the spam folder before reaching out.

If you still can't find your video, send us an email at: zhufu888@foxmail.com  and we will help you within 24 hours.

No, all the videos are custom made and tailored to your request. Common video requests for special occasions such as Graduations, Promotions, Mother's Day and Father's Day.

No, you can order videos in any language! However since we can't speak all languages, we will read your message by repeating after a text-to-speech voice over.

The videos are roughly 40-70 seconds, depending on the team.

No, we are in direct contact with the teams and talk daily. This means the payment goes directly to them and there is no third party earning money from it.The average age of the team is around 30, and most are former gym instructors

If you still have questions or need help with anything, don't hesitate to contact us at: niudance.com@gmail.com

Digital Product Refund Policy:

Since our products are digital virtual products, refunds for any reason are not supported once the video is completed. However, if you're not happy with the video, we'll be happy to reshoot it for you free of charge
Please note that refunds are not guaranteed and are subject to review by our support team. Refunds may be refused if the product has been widely used, or there is evidence of abuse or fraud

If you would like to request a refund, please fill out the form below within 1 hour of purchase. We will review your request and get back to you as soon as possible.

Refund request form:

Name:
order number:
Purchase date:
Reason for refund request:

By submitting this form, I certify that I have read and understood the refund policy and that the information provided above is accurate to the best of my knowledge.

Thank you for your understanding. If you have any questions, please feel free to contact us.